St. Cloud Hospital has a longstanding commitment to providing personalized, compassionate care for the people of Central Minnesota. Founded in 1886 by the Sisters of the Order of St. Benedict, St. Cloud Hospital continues to uphold their values and operate as a Catholic hospital in collaboration with the Diocese of St. Cloud and the Bishop.
As the largest health care facility in the region — including approximately 6,500 employees and a medical staff of more than 550 physicians — St. Cloud Hospital offers a full spectrum of inpatient and outpatient services. From state-of-the-art care for heart disease and cancer to preventive health screenings and behavioral health counseling, we have the technology and skilled professionals to meet the needs of a growing region.
Award-Winning Care for Central Minnesota
The high quality care provided by St. Cloud Hospital has received national recognition.
100 Top Hospital. St. Cloud Hospital has been named a 100 Top Hospital® by Truven Health AnalyticsTM 11 times, more than any other hospital in Minnesota. The Truven Health 100 Top Hospitals® study identifies hospitals and leadership teams that provide the highest level of value to their communities.
Magnet Hospital Designation. St Cloud Hospital has received Magnet recognition five times since 2004, one of only 43 hospitals worldwide to receive five Magnet designations. Magnet Recognition® from the American Nurses Credentialing Center is the highest and most prestigious distinction a health care organization can receive for nursing excellence and high-quality patient care.
Patient Handbook
The St. Cloud Hospital Patient Handbook provides patients and visitors with information to make their hospital stay as pleasant and successful as possible. Our caring and skilled professionals are committed to providing you quality care with compassion.
St. Cloud Hospital Maps
Download and print the appropriate map in PDF:
Interpreters
Free American Sign Language (ASL) interpreters, TTYs and other communication devices are available at St. Cloud Hospital to deaf and hard-of-hearing patients and their families when necessary for effective communication. If you need an interpreter while at the hospital, please tell your doctor or nursing staff. If you need to visit our Emergency Department, you may request an interpreter in advance by calling 320-255-5656.
Dining
The following food options are available at St Cloud Hospital. Each location’s hours of operation are posted at the entrance.
- Riverfront Dining (located on level A) features a full-service cafeteria offering various stations for made to order breakfast, lunch and dinner options as well as a soup/salad bar station.
- Fresh Harvest Café (located on level 1 near the Center elevators) features coffee, sandwiches, salads, snacks, beverages and more to enjoy as dine in or on-the-go.
- South Bistro (located on level 1 near the South Ramp elevator) features coffee, sandwiches, salad bar, hot entrees, snacks, beverages and more for on-the-go.
Find Your Way Around St. Cloud Hospital
Whether you have an appointment or are visiting a loved one, knowing how to get to your destination is important. CentraCare Wayfinding provides convenient access to driving and parking directions to, and turn-by-turn navigation at, St. Cloud Hospital.
The secure, downloadable app helps you plan your visit and more easily find your way around St. Cloud Hospital. CentraCare Wayfinding provides additional features to support your visit including:
- Ability to pin and share your location with others
- Navigation to and from parking ramps
- Route recommendations customized for time of day
The interactive experience helps you quickly locate your destination and find other key resources such as food and dining, restrooms, chapel and the gift shop.
Two Ways to Access
1. Download the CentraCare Wayfinding App
Visit the app store on your iOS or Android smartphone, search for CentraCare Wayfinding app and download the app! The app is required for an optimal navigation experience at CentraCare – St. Cloud Hospital.
2. Access the web-based version for directions to St. Cloud Hospital
Open any browser and visit centracarestcloud.yourdirectroute.com. The web-based version helps you plan your route to a specific St. Cloud hospital location from anywhere. View St. Cloud Hospital maps and print your driving directions.
Wayfinding Frequently Asked Questions
I don't have a smartphone, can I still use CentraCare Wayfinding?
The app also works on tablets when Wi-Fi and Bluetooth are enabled. And while the app provides the full turn-by-turn navigation experience, CentraCare Wayfinding can also be used on a desktop to provide driving and parking directions to help you plan your visit to St. Cloud Hospital. To access the web version, visit https://centracarestcloud.yourdirectroute.com.
Will the app navigate me to my location without an internet connection?
For the best experience, we recommend connecting to the CentraCare guest WiFi. Ensure your Bluetooth is enabled.
Can CentraCare Wayfinding lead me directly to a patient room?
The safety and privacy of our patients is our top priority. The search function allows you to choose patient rooms and patients can also share their location with visitors via CentraCare Wayfinding. However, while the app can provide navigation towards a specific room, the app routes visitors to nursing desks or welcome desks for each unit, not to specific rooms.
Is there an option for audio prompts?
Yes! First, open the app and tap on the settings gear in the lower right corner. Tap the gear a second time and a map settings window will appear. From here, you’ll see Turn-by-Turn Prompts. Tap the toggle to activate On Screen prompts and make sure your phone’s sound is on and adjusted to an appropriate volume. You’ll hear a ding alerting you at each new step in your directions.
Can CentraCare Wayfinding help me locate my vehicle when leaving St. Cloud Hospital?
Can CentraCare Wayfinding help me locate my vehicle when leaving St. Cloud Hospital?
Yes! When you park your car in one of the ramps at St. Cloud Hospital, you can save your location on the app and then use your saved location to guide you back to your parking spot after your visit.
Who do I contact if I have any issues with the app while using it at St. Cloud Hospital?
If you have technical issues, close the wayfinding app and relaunch. If the issue persists, clear the app cache (in the settings menu) and then relaunch. If you continue to experience issues, use the web browser version at https://centracarestcloud.yourdirectroute.com to navigate to your destination.
CentraCare is committed to continuous improvement. If you experience any technical difficulties while using CentraCare Wayfinding, we want to hear from you. Your feedback will help us continue to enhance the app and navigation on our campus. Please contact wayfinding@centracare.com.
The Compass: St. Cloud Hospital’s Nursing Professional Practice Model
A professional practice model describes how registered nurses practice, collaborate, communicate and develop professionally. It defines what is important to RNs and drives current and future nursing practice at St. Cloud Hospital. By defining the components of the St. Cloud Hospital PPM, the foundation of professional nursing practice is described.
The framework of our PPM guides the nursing strategic plan, identifying clear goals and expectations for all professional RNs. Through the PPM, we achieve optimal patient outcomes.
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